办伴视角管理的软技能—德鲁克没有告诉你的绝招

作为一名管理者，如果在技术上没有掌握十分深的理论知识，你必须擅长软技能。软技能是个性特征、态度、...

作为一名管理者，如果在技术上没有掌握十分深的理论知识，你必须擅长软技能。软技能是个性特征、态度、习惯和与他人工作时的行为表达。虽然员工良好的软技能也很重要,但软技能也是一位成功管理者的关键。这里有几个最重要的软技能需要每一位成功的管理者掌握。

As a manager, it has never been enough to be technically adept. You have to excel at soft skills as well. Soft skills are the personality traits, attitudes, habits, and behaviors you display when working with others. While good soft skills are also important for employees, they are critical for managers - and for those who want to be managers. Here are the ten most important soft skills managers need to master.

管理者需要的软技能：

Top Soft Skills For Managers

你可以在被需要的时间、地点和情况下做出合理的反应吗？你的老板必须能够依赖你否则你不会获得成功。同样重要的是,你的同事和下属也相信他们也可以依赖你，否则，他们不会在你需要的时候给你支持。

Can you be depended on to be where you need to be, to do what needs to be done, to do what you say you will? Your boss must be able to depend on you or you will not get ahead. It is equally important that your peers and your subordinates believe they can depend on you too. Without that, they will not give you the support you need if you are going to be successful.

坦率请实话实说，不要添油加醋，更不要只说老板喜欢听的话。我尊重对我坦诚的人，无论他是谁，特别是在工作中，这样我就不需要浪费时间来想揣摩他们真正的意思。

Tell it like it is. Don't sugar coat things. Don't say what you think the boss wants to hear. I respect people, above and below me, who are candid. I don't have to waste time figuring out what they really mean.

职业道德记住，你是被雇来做一份工作的。是你来做还是坐在那里看着别人做？你是最努力工作的那些人吗?如果不是，你应该成为那种人。

You were hired to do a job. Do you do it or do you sit back and watch others work? Are you the hardest working person in your group? If not, you ought to be.

沟通技巧你与你的老板，你的同事，你的下属沟通的情况怎么样？工作中你仍然使用口头语作书面交流吗？如果你仍然有这方面的不足，你需要努力改善它。

How well do you communicate with your boss, your peers, your subordinates? Are you able to communicate as well in writing as you are verbally? If you have any weakness in this area you need to work to improve or to eliminate it.

社区和团队合作已经写过很多和你的团队其他成员完成好一份工作的重要性。但团队合作这个技能仍然很重要，因为我们越来越多的融入了跨职能团队的概念。但同样重要的是，一个管理者创建了一个社群，不应仅仅只是团队的一部分，应该更加努力去理解如何让其去适应这个更大的组织，并且最大化利用这些关系。

A lot has been written about the need to demonstrate your ability to work well with the other members of your team. It is a skill that is becoming more important as we move toward more cross-functional teams. But it is also important that a manager build community. Don't just be part of your team, but understand how it fits in the larger organization and work to strengthen those connections.

时间管理技能

Time Management Skills

一个管理者的时间是永远不够用的。作为一个成功的管理者，不断的提升和改善时间管理的能力是十分重要的。为了最大化的提升时间效率，你需要增加事件重要性数量评级，减少评级低的不重要事件的数量，增加高评级的重要事件的完成效率。

The one resource a manager will never have enough of is time. To succeed as a manager, it is vitally important that you develop, and continually improve your skill, in time management. In addition to the ability to prioritize and to delegate, which reduce the number of things you have to do, you have to be able to maximize what you do get done in the time you have.

优秀的管理者可以做到对目标的具象化并且设定清晰的阶段去完成目标，不只是整天仅仅完成摆在面前的工作。优先思考，快速着手，弄清楚需要做什么，为自己和团队设定具体的目标。

Good managers are able to determine what needs to be done and to set goals to get there. Don't just drift through the day dealing with what lands on your plate. Prioritize. Figure out what needs to be done and set specific goals for yourself and for your team.

招聘的时候我总是喜欢寻找那些想事情领先一步的人，因为那种人在工作中也会用相同的方式处理问题。这些人反应敏捷，他们从宏观和具体行业角度分析问题，所以这种具有辩证思维和问题解决能力的人才是优秀管理者所一直寻找的。

When hiring, I always look for the candidate who is one step ahead of me in the interview because that person will be the same way when hired. These people catch on quick. They understand business in general and their industry in particular. They are critical thinkers and problem solvers.

我们每天都面临着各种各样的变化，比如法律、法规的变化；竞争对手的新产品计划；灾害的发生等。优秀的管理者具有从容应对不断变化的能力，也能准确预测到变化并为之计划对策。因此，他们对意想不到的变化具有非常充分的准备，以减少准备不足所带来的风险。

We face changes every day. Laws and regulations change. Competitors release new products. Disasters happen. Good managers have the flexibility to deal with constant change. Good managers expect change and plan for it. As a result, they are better prepared for unexpected changes. Their flexibility lets them react more quickly and minimize the disruption change can bring.你的技术能力和知识水平可能会在最开始让你被注意到和被提拔，但那些是远远不够的。成为一个成功的管理者，你不仅需要过硬的知识水平和技术能力，也需要充足的软实力，并且不断的坚持和提高。只有这样才可以提升事业的高度和成功的概率。

Your technical skills may be what got you noticed and promoted, but they are not enough. To succeed as a manager you need to be as atalented in your soft skills. In those areas where you have a well developed skill, keep it up. In the other areas, work harder to improve. That's how to improve your chances for success.

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